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SHIPPING AND RETURNS

Shipping Policy

Delivery $10 in Quebec and Ontario.

All orders are dispatched within a maximum of 72 hours after receipt of payment. 

The delivery time is between 1-3 working days depending on the shipping region and postal traffic. 

CANADA

Shipping costs are $20 for the following Canadian provinces: Manitoba, Saskatchewan, Alberta, Newfoundland and Labrador, New Brunswick and Nova Scotia.

Delivery charges are $30 for British Columbia.

All orders are shipped within a maximum of 72 hours after receipt of payment.

The delivery time is between 3-7 business days depending on the shipping region and postal traffic.

 

CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS RELATED FEES

You will receive a tracking number by email when your order has been shipped. You will be able to track the journey of your package directly on the carrier's website (canpar, canada post, purolator, fedex, ups, dhl, dicom, etc.).

Return and Exchange Policy

Your satisfaction is important to us. If you are not satisfied with your online purchase, we will be happy to refund the full amount of the purchase, less shipping costs, if the return complies with our return policy. Return costs are non-refundable.

We accept returns of products purchased on the Stylizz Online Canada site only, and all returns are checked at the time of return. Products purchased on the Stylizz  Online Canada must be returned in new or slightly used condition and within 60* days of the date of purchase. Additionally, returns of items eligible for free promotional item(s) must be returned with the free promotional item(s). Note: Items listed as final sale or non-returnable, gift cards and e-gift cards are not eligible for exchange or return. Stylizz Online Canada monitors returns and reserves the right, at its sole discretion, to refuse returns that do not meet the requirements of the Return Policy; in cases of abuse, or for items that have been reshipped free of charge and in good faith following a non-receipt report.

*Refunds for returns received after 60 days are not guaranteed and will be made at the sole discretion of Stylizz  Online Canada. In these cases, Stylizz  Online Canada has the right to provide the refunded amount in the form of an electronic gift card or a refund check.

  • For items returned under our Return Policy, the purchase price will be refunded using the payment method used at purchase, with some exceptions:

  • - For online orders paid for at an independent store with cash, debit card or Stylizz  Online Canada, a check will be issued and sent to the billing address indicated on the order. Allow up to 30 days for your order to be processed.

  • - For online orders where payment was split between a MAC Cosmetics Online Canada Gift Card and a credit card, debit card, or bank-issued gift card, the credit is first applied to the credit card, debit card or gift card issued by a bank. If a balance remains to be credited, it will be applied to the Stylizz  Online Canada.

 

Return policy information for orders placed before 11/22/22 can be found below:
We are committed to providing our customers with the best possible cosmetic products. If you feel that the products you received from Stylizz  Canada Online does not meet your expectations, simply return the unused portion and we will be happy to credit the full purchase amount less shipping charges to your account. Return costs are non-refundable. Note: Items listed as final sale or non-returnable, gift cards and e-gift cards are not eligible for exchange or return.

Only products purchased from Stylizz Canada Online, by a Stylizz  at a Stylizz Canada store or at Stylizz , can be returned for a refund. Stylizz  cannot be returned or exchanged. Free items are not eligible for returns or exchanges. Discounted items are eligible for exchange only.

In the event of damaged items, please see the Damaged Items section below. If you have any other questions about returns, contact us by phone at xxxxx or through our EMAIL US page.

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